Windows warning: Tech-support scammers are ramping up attacks, says Microsoft

Microsoft says it received 153,000 reports in 2017 from customers who’d come in contact with tech-support scammers via a cold call, spam, or the web. The reports from customers last year were up 24 percent on 2016, with filings coming from 183 countries. Despite being a well-known fraud, some 15 percent of Microsoft customers who reported incidents lost money. Losses were typically between $200 and $400 each.

As noted by Windows Defender research project manager, Erik Wahlstrom, Microsoft’s figures only reflect part of the tech-support scam problem, which also targets macOS, iOS, and Android. The FBI in March reported it had received 11,000 tech-support fraud complaints in 2017 from victims in over 80 countries, with claimed losses totaling nearly $15m, up 86 percent on reported losses in 2016.

Read more about tech-support scams and how you can avoid falling victim to them on ZDNet.





Gain Deeper Insights Into The Threat

Sign up to gain access to our special reports on threat actors and their tactics as well as daily Threat Brief.

Your support will enable us to continue our production of action-oriented content and help us help you stay informed on the latest in adversary activities.

Try our free two week trial.

Sign Up For Free Trial of The Daily Threat Brief